STREAMING POLICIES
Please read the Streaming Policies:
All streaming sales are final. All purchases can be disputed directly through PayPal. If you are experiencing streaming issues, please contact phoenixballetstreaming@gmail.com Your streaming experience will depend on your device's connection to your data provider. Dedicated servers for the streaming videos are all over the world ensuring a balanced streaming experience. Any password sharing may result in the disqualification of purchased services.
Please note for Live Pay Per View Performance Streaming videos:
The Live Pay Per View Performance is NOT part of the regular subscription. If you are having any issues, please contact phoenixballetstreaming@gmail.com, but do NOT make multiple purchases of this ticket if you are experiencing issues. When you make a purchase a password will be emailed to the address where you made the purchase (this may be sent to your spam folder depending on your settings). If you do not receive a password, please contact phoenixballetstreaming@gmail.com ASAP. There are no refunds for Live Pay Per View Performance purchases. Please direct any questions or concerns you have to: phoenixballetstreaming@gmail.com.
Live PPV Ticket Purchases Notice:
When you purchase a Live PPV Ticket, please note that this ticket is ONLY good for the actual live performance and NOT a replay. You must login during that time to view the performance. The scheduled show may not begin until a few minutes after the scheduled time, so please be patient.
